Terms & Conditions
Policies, Terms and Conditions
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site related to “The Natural Food Store” (TheNaturalFoodStore.ca), including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of TheNaturalFoodStore.ca. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Orders are largely shipped through Canada Post and Purolator. We reserve the right to substitute with other carriers that provide an equivalent service in the event of a strike or other service interruption.
The actual displayed shipping charges are retrieved from Canada Post and some areas are subject to surcharges.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. TheNaturalFoodStore.ca reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item and to refund or credit your order.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether TheNaturalFoodStore.ca signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, TheNaturalFoodStore.ca shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. TheNaturalFoodStore.ca shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled TheNaturalFoodStore.ca shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Prices remain subject to change without notice.